Refund Policy
Refund Policy - the basics
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PostingSocialz provides digital, creative, and time-based services. Because these services involve labor, planning, and content production, the following refund policies apply:
1. Services Already Delivered
Refunds are not available for:
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Completed work (posts, graphics, reels, edits, writing, strategies)
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Time already spent planning, filming, editing, designing, or managing accounts
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Any month of service that has already started (because services begin immediately upon billing)
2. Monthly Packages
All monthly social media management packages are non-refundable once the billing cycle begins.
If a client chooses to cancel, cancellation will take effect after the required 30-day notice period.
3. Deposits
If PostingSocialz collects a deposit:
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Deposits are non-refundable, as they reserve time, planning, and resource allocation.
4. Event-Day Content Services
Event filming, photography, or content-capture services are refundable only if:
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PostingSocialz cancels due to unforeseen circumstances
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The client cancels 7+ days before the scheduled service
Cancellations within 7 days are non-refundable.
5. Digital Products (if applicable)
Digital files, templates, PDFs, or downloadable materials are non-refundable once delivered.
6. Service Dissatisfaction
If a client is unhappy with any part of their service, PostingSocialz will:
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Provide reasonable revisions
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Offer a strategy call to address concerns
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Adjust upcoming content as needed
Refunds are not issued based on preference changes or subjective dissatisfaction.
7. Chargebacks
Initiating a chargeback without attempting resolution with PostingSocialz first may result in:
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Termination of services
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Legal recourse for fraudulent claims
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Additional administrative fees
8. Contact for Refund Questions
📧 Email: postingsocialz@gmail.com